Help & Support
Get the help you need to make the most of RealDeal
Getting Started
- •Set up your account and workspace preferences
- •Create your first deal and explore the CRM features
- •Configure document templates and e-signature settings
- •Invite team members and set up permissions
- •Use the built-in calendar to schedule showings and closings
Contact Support
Email Support
Get help with technical issues, billing questions, or general inquiries. We aim to respond within one business day.
support@real-deal-pro.comResponse Times
General Inquiries
We aim to respond within one business day (Monday through Friday).
Urgent Issues at Closing
For critical issues affecting your ability to close a deal today, include "URGENT" in your email subject line for prioritized response.
Time-sensitive closing emergency? Call (319) 631-8318 for same-day support. (Voicemail outside business hours.)
Privacy Requests
For data access, correction, or deletion requests, contact privacy@real-deal-pro.com